Frequently Asked Questions
Will my banner be waterproof?
Will my banner print as I have designed it?
Do you check the spelling on my banner design?
Does my banner come fitted with eyelets for hanging?
Can I upload images to my banner?
I have ordered my banner but now no longer need it, can I cancel my order?
Can I leave my banner outside all year round?
How will my order be delivered?
How much is delivery within the UK?
We use either Courier (ParcelForce, FedEx) or Royal Mail for UK Deliveries
Royal Mail Services and Prices:
- £4.25 for 3-5 working days
- £6.75 for 1-2 working days
- £9.99 for Next Day Special Delivery
- £12.99 for Saturday Special Delivery
Courier Services and Prices:
- £7.99 for 3-5 working days (Available to UK mainland excluding the Highlands and Islands)
- £9.99 for Next Day (This service will cost more to Highlands and Islands and may not be available in some areas)
Delivery prices will depend on the size of your order or weight.
As an example, an 8ft x 2.5ft banner and would be sent using the Royal Mail options above which is fixed price.
For orders above this size banner or orders weighing more than 2kg would be sent using the courier services above.
Deliveries within the London Congestion Charge Zone will cost more due to courier surcharges in this area.
How much is delivery outside the UK?
We use Courier (FedEx) for non UK Deliveries.
Prices are based on consignment weight and size as well as the destination country.
As these consignments are exported we ensure that all duty/customs are paid at our end so there is nothing more to pay when your order is delivered. This will be reflected in the delivery price.
As an example an 8ft x 2.5ft banner sent to Spain would be sent FedEx Express (24/48 hours) and would cost £26.99 shipping.
All international consignments are fully tracked from leaving our production site.